Winner of the prestigious SKOCH AWARD for the last 2 years.

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Vidal Health Insurance TPA Pvt. Ltd. is committed to ensuring its ability to plan for and respond to incidents and business disruptions in order to continue business operations at an acceptable predefined level. We have identified threats to our organization and the potential impacts those threats may cause to our operations. We have used this information to

• Prioritize the immediate safety of our employees.
• Mitigate risks to business continuity.
• Preserve the firm’s property and the property of our customers and
• Enable as quick a recovery as possible in order to meet the business needs of our customers.

We are committed to ensuring that we are well prepared to meet customer needs and resume regular business operations in a timely manner in the event of a significant business disruption to ensure business objectives are met. To help us our aim, we have created a business continuity management system which satisfies the requirements of ISO 22301:2019.

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Vidal Health Insurance TPA Pvt. Ltd. is now an ISO 27001:2013 certified organization. We are committed to meet and exceed the information security needs of our customers and stakeholders. Vidal Health will Proactively identify and mitigate security risks to the Information Assets; promptly respond to incidents and establish corrective actions to prevent recurrence. We implement solutions to safeguard legal, statutory requirements of our customers, and provide security awareness training to all employees and encourage employee involvement in security management.

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Vidal Health Insurance TPA Pvt. Ltd. is an ISO 9001:2015 certified organisation commited to provide quality service in health insurance. We are the first TPA in India to be commended with the ISO certification.

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The Confederation of Indian Industry (CII) has recognized Vidal Health Insurance TPA Pvt. Ltd. for our ongoing commitment to quality and organizational excellence and has awarded a “Commendation Certificate” for our “Strong Commitment to Excel” at the CII-EXIM Bank Awards for Business Excellence held in Bangalore, on Nov 6th 2008.

The award, which is jointly instituted by Confederation of Indian Industry (CII) and Export Import Bank of India (EXIM) is one of the premier awards for Business Excellence in the country. Set up in 1994, the Award is based on the EFQM (European Foundation for Quality Management) Model for Excellence.

This model involves being evaluated on nine different criteria including Enablers such as Leadership, Strategy and Policy and Operational Processes and output measures such as the impact on Customers, Employees and Society at large. More than 75 companies from varied sectors such as Manufacturing, Services, Power & Infrastructure, Information Technology, from both with Public and Private sectors participated in the programme.

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